Please read the following Terms & Conditions carefully.
Inclusive:
- RAC Recovery
- Unlimited Mileage
- Insurance
Age:
- Hirers must be above 23 years old.
- Under 25 years old hirers insurance clearance required.
- Non-UK licence holders must be above 25 years old.
- 14 Seater Minibuses can only be hired by UK licence holders over 25 years old.
- The maximum age for any driver is 70 years old.
Documentation:
- Photocard Licence
- Proof of address (e.g. utility bill, bank statement, etc.)
- One additional document (e.g. proof of address, passport, credit card, etc.)
- UK Licence holders must complete a licence check (read more)
- Non-UK licence holders must bring a passport or National ID Card.
Insurance:
- The hirer is provided with insurance.
- The hirer is liable for the first £500 of any cost for damages.
- This can be reduced to £250 with a collision damage waiver.
Fuel:
- All vehicles are Diesel.
- Vehicles must be returned refuelled to the same level as provided.
- We regret that we cannot refund any fuel purchased, but not used.
Deposit:
- Pre-authorisation of £100 is required and must be made by debit or credit card.
Payment:
- Hire charges are required in full before the commencement of hire.
Weekend Hire:
- Minimum of two days hire available over the weekend.
- Vehicles should be picked up between 9:00am and 12:00pm Saturday.
- Vehicles may be returned Sunday.
- Friday evening collection subject to availability at additional cost.
Out Of Hours Return:
- Vehicles can be returned out of hours.
- Hirers are responsible for the vehicle until 8:30am the next working day.
Restrictions:
- Only the named hirer(s) on the rental agreement are permitted to drive.
- Vehicles only permitted for UK use (EU trips can be arranged).
- Minibuses are restricted to UK Licence holders.
- UK Licences must be held for over 2 years.
- Non-UK Licences must be held for over 2 years.
- No major driving offences or disqualifications (please contact us for details).
Cancellations:
- All cancellations must be sent via email with the subject line ‘Cancellation + Name + Date of hire’
- No refund for remaining days if a hire is terminated early.
- Cancellation will result in a £25 cancellation fee.
- Any cancellation made less than 48 hours from the hire commencing may result in the loss of deposit or hire fees (excluding minibuses and crew vans).
- No charge will be made if the vehicle is cancelled and rebooked before 48 hours of the hire commencing (excluding minibuses and crew vans).
- Please note all minibuses and crew vans are paid for in advance. In case of cancellation, you will only be offered a credit note for any future hires to be used within 12 months of cancellation. 28 days notice of cancellation must be provided or fees may be forfeited.