Please read the following Terms & Conditions carefully.
- RAC Recovery
- Unlimited Mileage
- Hirers must be above 21 years old.
- Non-UK licence holders must be above 25 years old.
- 15 Seater Minibuses can only be hired by UK licence holders over 25 years old.
- The maximum age for any driver is 75 years old.
- Photocard Licence
- Proof of address (e.g. utility bill, bank statement, etc.)
- One additional document (e.g. proof of address, passport, credit card, etc.)
- UK Licence holders must complete a licence check (read more)
- Non-UK licence holders must bring a passport or National ID Card.
- The hirer is provided with insurance.
- The hirer is liable for the first £500 of any cost for damages.
- This can be reduced to £250 with a collision damage waiver.
- All vehicles are Diesel.
- Vehicles must be returned refuelled to the same level as provided.
- We regret that we cannot refund any fuel purchased, but not used.
- Pre-authorisation of £100 is required and must be made by debit or credit card.
- Hire charges are required in full before the commencement of hire.
- Minimum of two days hire available over the weekend.
- Vehicles should be picked up between 9:00am and 12:00pm Saturday.
- Vehicles may be returned Sunday.
- Friday evening collection subject to availability at additional cost.
Out Of Hours Return:
- Vehicles can be returned out of hours.
- Hirers are responsible for the vehicle until 8:30am the next working day.
- Only the named hirer(s) on the rental agreement are permitted to drive.
- Vehicles only permitted for UK use (EU trips can be arranged).
- Minibuses are restricted to UK Licence holders with category D1 only.
- UK Licences must be held for over 1 year.
- Non-UK Licences must be held for over 2 years.
- No major driving offences or disqualifications (please contact us for details).
- All cancellations should be made directly to Reward Van Hire.
- Cancellation will result in a £25 cancellation fee.
- Any cancellation made less than 48 hours from the hire commencing may result in the loss of deposit or hire fees.
- No charge will be made if the vehicle is cancelled and rebooked before 48 hours of the hire commencing.
- Please note minibuses require 7 days of cancellation from the hire commencing or you will forfeit the total cost of the hire unless Reward can rehire your rental period